A Level company - serving Denver, CO

Customer Reviews - Emberly Chimney Cleaners Denver

What Denver Homeowners Say About Emberly Chimney Cleaners Denver

We’ve cleaned and inspected more than 38,000 chimneys since 2009, and every one of those jobs came with a written price up front, a documented photo record, and our 365-Day Done Right Promise. Reviews aren’t something we chase - they’re what happens when you show up on time, explain what you found in plain language, and leave the customer with photos they can actually understand. In Denver’s dry climate, with our freeze-thaw cycles and heavy pine creosote buildup, homeowners remember the sweep who told them the truth about their flue liner and didn’t try to sell them work they didn’t need.

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Recent Reviews

“We bought a 1920s bungalow in Congress Park last winter and the inspector said the chimney ‘looked fine.’ Corrine’s crew ran a camera up the flue and showed us Class III glazed creosote packed solid in the smoke chamber - the stuff was basically tar. They walked us through the photos frame by frame, gave us a written price for the sweep and a chemical treatment, and had it done that afternoon. We got the photo record emailed before they left. Haven Standard Clause 4 in action.”

- Paul K., Congress Park, Denver

“I’m a skeptic about home services. Called three places for a chimney sweep in Stapleton and two wouldn’t name a price over the phone. Emberly said $189-$249 for a standard sweep with camera inspection, depending on creosote class, and that’s exactly what I paid. The technician, Marcus, showed me the flue liner had a crack at the thimble connection - didn’t push a liner sale, just documented it and said we’d monitor it next year. That’s the kind of honesty that gets a return customer.”

- Alejandro C., Stapleton, Denver

“Our fireplace in Park Hill was smoking into the living room every time we lit it. Another company said we needed a $4,200 liner replacement. Corrine came out for a free second opinion - Haven Standard Clause 1 says they’ll do that - and found the damper was installed upside down by whoever ‘renovated’ this place in 2017. $340 to reposition and reseal it. She showed me the before-and-after draft readings on paper. Saved me four grand and a lot of stress.”

- Renee K., Park Hill, Denver

“I manage a rental property in Capitol Hill and the tenants complained about a ‘weird smell’ from the fireplace in July. Emberly found a dead bird above the damper and a deteriorating smoke shelf that was trapping moisture. They removed the obstruction, swept the flue, and sent me a photo record for my files - Clause 4 again. Written price was $265 before they started. I use them for all three of my Denver properties now.”

- Paul K., Capitol Hill, Denver

“My wife wanted to use our fireplace for our daughter’s birthday party in Cherry Creek. Called on a Tuesday, they were out Wednesday morning. The sweep turned up Class II flaky creosote, normal for a gas-to-wood conversion after two seasons of use. Marcus explained the difference between Class I, II, and III buildup without talking down to me - I appreciate a tech who respects that I own the house and want to understand it. $219. Photos in my inbox by dinner.”

- Alejandro C., Cherry Creek, Denver

“After the Marshall Fire, I got paranoid about our chimney in Southmoor. Corrine’s team did a Level 2 inspection per NFPA 211 - camera scan from top to bottom - and found the flue liner had shifted during the 2021 freeze-thaw cycle. No spalling brick, no immediate danger, but she documented the gap and gave me a written scope for a partial reline with a DuraFlex stainless insert, priced at $1,890 if I wanted it done this season or next. No pressure. Just facts, photos, and a clear timeline. That’s rare in this business.”

- Renee P., Southmoor, Denver

“We had a chimney cap that was more rust than metal, and every Denver hailstorm sent water down the flue. I brought Emberly a written estimate from another company for $1,400 to replace the cap and ‘reseal the crown.’ Corrine’s free second opinion found the crown was actually sound - just needed a HeatShield treatment at the wash - and sourced a Gelco cap through Haven’s buying network. Total came in at $680. She literally saved me half by not selling me work I didn’t need.”

- Renee P., Hilltop, Denver

“I’m an engineer. I ask a lot of questions. The technician who swept our chimney in Berkeley didn’t flinch when I wanted to see the creosote thickness measurements and the draft test readings. He explained that Denver’s altitude and dry air mean we get more rapid creosote buildup than sea-level markets, especially with pine and cottonwood. Everything he said tracked with what I’d read. The photo record was timestamped, geotagged, and detailed enough that I filed it with our home maintenance log. Professional operation.”

- Paul K., Berkeley, Denver

Why Customers Trust Us

Professional chimney sweep cleaning a fireplace with a chimney brush
Why Customers Trust Us

These reviews keep showing up because we built the Haven Standard around what actually frustrates homeowners - not knowing the price until the tech is standing in your living room, not getting proof of what was found, not knowing if the company will stand behind the work. Clause 1 means your written price, scope, and warranty arrive before anyone picks up a brush. Clause 4 means you walk away with a documented photo record, not a verbal summary you’ll forget by Monday. The 365-Day Done Right Promise isn’t a marketing line - it’s stamped on every job, and we’ve honored it since 2009.

We don’t do urgency theatre. We don’t do “call for a quote.” We’re independently owned and operated under the Haven Standard, with background-checked, uniformed technicians who text when they’re on the way. Live phone support, 24 hours a day.

Call (720) 674-7312 to book your chimney cleaning in Denver, or bring us any competitor’s written estimate for a free second opinion.

Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Denver, serving Denver since 2009.

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