Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Denver: What to Know First
We provide independent Famco fireplace services across Denver, from gas valve troubleshooting on Famco direct-vent inserts to firebox rebuilds on their wood-burning zero-clearance units. Most Famco jobs we book run $280-$890 depending on whether we’re replacing a thermopile, resetting a refractory panel, or pulling the insert for a full liner inspection. Every visit starts with a camera scan and ends with a written price before any work begins, plus a photo record you keep - that’s Clause 4 of the Haven Standard, and we’ve done it on every job since 2009.
This page is for Denver homeowners who bought a home with a Famco fireplace already installed, or who installed one between 2015 and 2022 and are now seeing pilot light issues, drafting problems, or cracked refractory. If that’s your situation, call us at (720) 674-7312. Estimates are free, and we answer live 24/7.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FV36 direct-vent gas inserts: pilot won’t stay lit after Denver’s first hard freeze. The SIT 820 valve on early FV36 production runs is sensitive to millivolt drop when ambient temperatures swing 40 degrees in October. We test thermopile output under load, replace with an OEM SIT or a Robertshaw equivalent if the customer prefers, and clock the manifold pressure before we leave. Corrine Halstead has replaced enough of these in Park Hill and Stapleton to know the part number by memory.
- Famco WCT wood-burning fireplaces: smoke staining on the face above the lintel. The WCT’s smoke shelf is shallow by design, and when Denver’s dry winters drop outside humidity below 15 percent, creosote flakes off in sheets rather than powder. We run a rotary poly brush with a camera behind it, document Class III creosote buildup if present, and reset the throat damper geometry where it’s drifted out of spec. The camera doesn’t guess. Neither do we.
- Famco ZC42 zero-clearance units: refractory panel cracking after 6-8 burning seasons. The ZC42’s side panels are cast refractory, not brick, and they expand at a different rate than the steel wrapper in Colorado’s altitude-driven burn cycles. We source replacement panels through Famco’s distributor network or fabricate matched refractory from HeatShield Cerfractory foam when OEM backorders stretch past three weeks. We photograph the cracks, measure clearances to combustibles, and write the scope before we unload tools.
- Famco gas log sets: delayed ignition or “popping” on startup. The ceramic fiber logs on Famco’s GL series shed micro-particles that clog the primary air shutter, especially in homes with forced-air heating that circulates drywall dust. We pull the logs, clean the orifice with a numbered drill bit (never a wire brush - that enlarges the orifice and voids any remaining warranty), test for gas leaks at 14 inches water column, and reassemble with the log placement photographed for the customer’s file.
- Famco chimney-top dampers: cable seizure in the galvanized housing. Famco’s top-sealing dampers use a 3/16-inch stainless cable that runs down the flue to a lever at the firebox. In Denver, the temperature differential between a 90-degree attic and a 20-degree rooftop causes condensation in the cable housing; combine that with creosote vapor, and the cable freezes solid by February. We free the mechanism, replace the cable with a 7×19 strand for better flex, and seal the housing with high-temp silicone. If the cast-aluminum frame is cracked from thermal cycling, we quote a replacement damper from Gelco or Olympia Chimney - whichever matches the flue dimension and the customer’s budget.
Our Famco Fireplace Services Process

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Call and schedule. A live person answers, asks the model number if you have it, and books a window. You get a text when your tech is en route.
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Camera-scan inspection first. NFPA 211 Level 2 - we run the camera before we touch a tool. For Famco inserts, this means pulling the unit to inspect the surrounding chase, the flex liner connection, and the termination cap. You watch the feed on a tablet if you’re home.
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Written price, written scope, written warranty. Haven Standard Clause 1: the estimate is itemized, printed, and signed before work starts. No exceptions. If you have a competitor’s written quote, we’ll give you a free second opinion.
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Parts decision with documentation. We stock common Famco wear parts - thermopiles, blowers, refractory tape - and source OEM through Haven’s buying network when the job demands it. If we recommend an aftermarket equivalent from DuraFlex or HeatShield, we explain the warranty implications in writing.
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Repair, test, and record. We pressure-test gas joints, draft-test wood units with a digital manometer, and photograph every stage. The photo record uploads to your customer portal within 24 hours - Clause 4 of the Haven Standard, same as we’ve done since 2009.
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Cleanup and 365-Day Done Right Promise. We leave the work area as we found it, stamp your invoice with the promise, and you’re covered for a full year if anything we touched needs revisiting.
Before
AfterWhat Famco Fireplace Services Costs in Denver
These are the ranges we see on actual Famco jobs in Denver metro, based on 38,000+ chimney and fireplace visits since 2009:
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace tune-up (pilot, burner, safety check) | $280-$420 | Blower removal and cleaning; thermopile replacement |
| Refractory panel replacement (ZC42, WCT) | $480-$760 | OEM vs. aftermarket; chase disassembly required |
| Direct-vent insert diagnostic and repair | $340-$890 | Gas valve replacement; flex liner reconnection |
| Damper repair or replacement | $320-$650 | Top-sealing vs. throat; cable vs. full assembly |
| Fireplace conversion (wood to gas or reverse) | $1,800-$4,200 | Liner sizing; gas line extension; permit requirements |
We don’t charge for the estimate, and we don’t start work until you’ve seen and signed the written price. Call (720) 674-7312 for your exact quote.
Why Denver Homeowners Call Level Two Chimney Denver for Famco Work

We’ve worked on Famco products in Denver since the brand first showed up in local new construction in the early 2010s - from the townhome clusters in Lowry to the custom builds in Hilltop. Our techs know the difference between an FV36 and an FV44 without checking the nameplate, and we carry the failure-pattern knowledge that only comes from seeing the same unit in fifty different chimneys.
As an independent Famco service provider, we’re not bound to OEM-only parts when a quality aftermarket option saves you money without compromising safety. Our materials come through Haven’s buying network - DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield - so we can match the fix to your budget and your timeline. The 365-Day Done Right Promise covers every job, and our live phone support means you’re never leaving a voicemail at 10 PM when the pilot goes out on the coldest night of the year.
FAQs
No - Famco’s warranty covers manufacturing defects, not who performs routine service or repair. We document our work with photos and written scope, which actually protects your warranty position if you ever need to file a claim. Keep your invoice and photo record. Call (720) 674-7312 if you need help interpreting warranty language.
Common wear parts - thermopiles, blowers, gaskets - we stock on our trucks. OEM refractory panels or specialized gas valves typically ship in 3-7 business days through Famco’s regional distributor. If your fireplace is down during a cold snap, we’ll quote a quality aftermarket alternative from HeatShield or Gelco that we can install same-visit. Call (720) 674-7312 to check current availability.
Replace when the firebox wrapper is rusted through, the chase is structurally compromised, or repair costs exceed 60 percent of a new unit installed. We make that call with camera evidence you can see, not a sales pitch. Many Famco units we see in Denver are 8-12 years old with plenty of life left if the refractory and liner are sound. Call (720) 674-7312 for an honest assessment.
NFPA 211 recommends annual inspection for all solid-fuel and gas appliances. For Famco direct-vent gas units in Denver, we find that every 12-18 months catches pilot degradation and blower dust buildup before they fail mid-winter. Wood-burning Famco fireplaces should be swept when creosote reaches 1/8 inch - typically annually if you’re burning more than three cords per season. Call (720) 674-7312 to book.
Gas units accumulate dust and debris that restrict airflow and cause sooting; in extreme cases, delayed ignition can damage the firebox. Wood units build creosote, which is combustible and the leading cause of chimney fires. Carbon monoxide risk rises in both types when venting is compromised. The camera scan we perform finds these conditions before they become hazards. Call (720) 674-7312 to schedule - estimates are free.
Written by Corrine Halstead, Owner, Level Two Chimney Denver at Level Two Chimney Denver, serving Denver and nearby areas.





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